At North Easton Savings Bank (NESB), we take cybersecurity seriously. We are committed to protecting the security and privacy of our client’s information by deploying state of the art security measures to help keep your accounts and transactions safe from cyber criminals.  There are a few things you can and should do to help ensure that criminals do not get hold of your online banking information by compromising your computers or other devices. The tips below are best practices you can employ to help the fight against cyber criminals: 

Be aware of fraudulent e-mails purporting to come from North Easton Savings Bank, or a similar trusted source. If you receive a suspicious e-mail, do not respond to the message, and call the Bank to inform us of the phishing scam.

Ensure there is strong physical security around your physical assets, such as computers, routers, and other equipment. If physical security is compromised, attackers will own your devices and the information stored in them.

Your password and PIN (personal identification number) are your first line of defense. Be sure not to share them with anyone. Most fraud involving hijacked accounts originates with someone the victim knows. Security begins with a strong password, which only you, the user, knows. Please use letters, numbers, and symbols. Avoid using dictionary words, especially the names of your spouse, children, pets, birthdays, home addresses, etc. To provide another layer of security, implement multi-factor authentication (MFA) whenever possible.

Ensure you have encryption around data in transit (sent over the internet) and data at rest (stored on a local device). Avoid public Wi-Fi and connect through VPNs whenever possible.

Ensure you have strong security controls around your mobile devices, including strong passwords, biometric (fingerprint or facial recognition) authentication, encryption, anti-malware programs, and Wi-Fi connectivity.

Be aware of malicious software, including ransomware, viruses, worms, trojan horses, spyware, etc. To mitigate the risks that these pose to you, ensure your patches and anti-virus definitions are always current and up to date. This simple step is critical to your account information safety and security when online.

North Easton Savings Bank has partnered with IBM to offer Trusteer Rapport: an online fraud protection software provided at no cost to online banking users. Learn more.

Always log off by using the online banking “Logout” selection to ensure the protection of your account information.

Ensure there is ongoing security awareness training for your staff and keep them informed about modern cyber-attack tactics.

Ensure you have an incident response plan if you are compromised.

If you believe you are a victim of fraud or need to report a suspicious email that uses North Easton Savings Bank’s name, please forward it to us immediately at: info@northeastonsavingsbank.com. If you receive a suspicious phone call that uses North Easton Savings Bank’s name, please contact the bank at (508) 238-2007.

CISA – Ransomware Guidance and Resources 

SANS – Social Engineering Attacks 

SANS – Messaging/Smishing Attacks 

SANS – Personalized Scams and Attacks