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Safeguarding Your Account and Personal Information

As your financial partner, we have developed and launched state-of-the-art security and digital anti-fraud measures. While these controls are extremely effective, professional scammers have resorted back to a more traditional tactic – communicating with you in an attempt to obtain your personal information and access to your finances. These efforts come in the form of romance scams, social media/phishing, and telephone imposter schemes.  In general, if you feel unsure of an interaction involving your bank account or finances, please hang up and contact the bank directly at 508 238 2007.

Most recently, these scams have involved a fraudulent phone call pretending to be a North Easton Savings Bank employee, complete with fabricated names and departments. Should you receive a call from the Bank and feel as though anything is off, please hang up and dial the Bank directly. No employee of the Bank will ever contact you asking for your online banking credentials or to verbally verify a multi-factor authorization code.

To help keep your personal information safe, please review the tips and links listed below:

Please consider utilizing the following NESB Mobile services to protect your finances:

  • Monitor account activity in real-time via our push notifications and balance alerts
  • Utilize our card controls to turn your NESB Debit Mastercard Off/On when not in use as well as advanced controls related to geographic location, online vs in-store, merchant/transaction type, and much more
  • Activate biometric login, protect username/password, and keep your personal information up to date with the bank (i.e. phone number, address)

Banks Never Ask That! Fraud Prevention
Visit BanksNeverAskThat.com where you will find quizzes, videos, phishing red flags, tips, and FAQs.

Reporting Identity Theft

If you think your personal information may have fallen into the hands of bad actors, please refer to guidance provided by the Federal Trade Commission: https://www.identitytheft.gov/#/

Imposter Scams (View infographic)

Imposter scams often begin with a call, text message, or email. The scams may vary, but work the same way: to convince you to send them money or share personal information.

Online Dating Scams (View infographic)

Millions of people turn to online dating apps or social networking sites to meet someone. But instead of finding romance, many find a scammer trying to trick them into sending money. 

Signs of a Scam

  • Professes love quickly. Claims to be overseas for business or military service.
  • Asks for money, and lures you off the dating site.
  • Claims to need money-for emergencies, hospital bills, or travel. Plans to visit, but can't because of an emergency.

Click here to read what you need to know about romance scams, courtesy of the Federal Trade Commission.

Fake Check Scams (View Infographic)

Fake checks continue to be one of the most common instruments used to commit fraud against consumers. Before you deposit a check you weren’t expecting or wire funds to an unknown recipient, here is what you should know.

Tips on Protecting Your Identity

Click here for 8 tips on protecting your identity.

Connect with your local banker to discuss any questionable circumstance you or a loved one may be in or to further discuss ways to protect your identity and finances.